Vip Account Manager, Illinois

FanDuel Group

Illinois, United States
Base: $74,000 - $101,200 usd; bonus/equity: annual...
On-site
Minimum 2 years high end customer service experience
Knowledge of online gaming industry essential
Willing to work non-traditional business hours
The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience within the FanDuel Group ecosystem

Job Summary

  • The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience within the FanDuel Group ecosystem.
  • Employees must ensure that Compliance and Responsible Gaming ideals are at the heart of all interactions while delivering tailored rewards and hosting VIPs at events.
  • The company offers comprehensive benefits including health plans with fertility support, generous paid time off, and a 401k match up to 5%.

Matching Summary

The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience within the FanDuel Group ecosystem.

Salary

Base: $74,000 - $101,200 USD; Bonus/Equity: Annual bonus and long-term incentive opportunities available; Benefits: Medical, vision, dental, life, disability, 401k match, PTO, and sick leave

Skills & Requirements

Must-have

  • Minimum 2 years high end customer service experience
  • Knowledge of online gaming industry essential
  • Willing to work non-traditional business hours
  • Excellent verbal and written communication skills
  • Experience with Excel for analytical tasks

Nice-to-have

  • Business to Customer Sales experience preferred
  • Understanding of Marketing processes preferred
  • Passionate about providing top level service
  • Confident and people focused personality
  • Opportunity to mentor and develop team members

Key Requirements

  • Minimum 2 years of experience in high end customer service field
  • Knowledge of online gaming industry essential
  • Travel expected around 25% of the time

Work Rights

Not specified

Tailored Resume

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