Guest Relation Executive

JLL

Bengaluru, KA, India
Exceptional guest experiences
Address guest needs
Resolve guest issues
The successful candidate will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay

Job Summary

  • The successful candidate will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay.
  • We offer a competitive salary, benefits package, and opportunities for professional growth within our organization.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

The successful candidate will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay.

Skills & Requirements

Must-have

  • Exceptional guest experiences
  • Address guest needs
  • Resolve guest issues
  • Maintain positive guest relationships
  • Handle guest inquiries and requests
  • Manage check-in and check-out
  • Provide information about facilities

Nice-to-have

  • Customer-oriented
  • Professional first impression
  • Positive attitude
  • Work under pressure
  • Fast-paced environment
  • Cultural sensitivity
  • Team player

Key Requirements

  • 2+ years of experience
  • Bachelor's degree preferred
  • Proficiency in hotel management software
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter