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MapleTronics Computers is seeking a Helpdesk Technician to provide tier 1 support and assist in troubleshooting technical issues. The company emphasizes a people-first culture, focusing on professional growth, work-life balance, and community involvement.
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Job Summary
MapleTronics is a people-first company championing Teammate growth, professional development, and celebrating achievements.
The Helpdesk Technician is responsible for initial triage, tier 1 service requests, and hardware repair.
The company is committed to work-life balance, well-being, collaborative action, and community involvement, earning recognition as a Best Place to Work in Indiana.
Matching Summary
Match Score: 75
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MapleTronics Computers is seeking a Helpdesk Technician to provide tier 1 support and assist in troubleshooting technical issues. The company emphasizes a people-first culture, focusing on professional growth, work-life balance, and community involvement.
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Salary
20
Skills & Requirements
Must-have
Tier 1 support
Hardware repair
Active Directory experience
Troubleshoot technical issues
Client interaction and communication
Nice-to-have
People-first company culture
Work-life balance prioritization
Collaborative action
Community involvement
Professional development focus
Key Requirements
Previous client service or phone-related skills
Familiarity with computer system support terminology
Basic understanding of business applications, operating systems, and network systems