Not specified (assumed to be hybrid or fully remote based on industry standards).
Customer order creation
Customer inquiry resolution
Inventory forecasting
Jobstle is seeking a Customer Service Representative to support customer orders, resolve inquiries, and coordinate with internal teams to ensure timely delivery and satisfaction. The ideal candidate should possess a bachelor's degree in marketing or a related field, along with 1-3 years of relevant experience and strong customer service skills
Job Summary
We focus on our customers’ success, create better solutions, and create success together.
The role involves creating and expediting customer orders, coordinating maintenance of the Master Demand Schedule, and addressing customer inquiries and problems.
Responsibilities include assisting with quoting, product pricing, disseminating technical information, and coordinating return goods activity.
Matching Summary
Match Score: 75
Jobstle is seeking a Customer Service Representative to support customer orders, resolve inquiries, and coordinate with internal teams to ensure timely delivery and satisfaction. The ideal candidate should possess a bachelor's degree in marketing or a related field, along with 1-3 years of relevant experience and strong customer service skills.
Skills & Requirements
Must-have
customer order creation
customer inquiry resolution
inventory forecasting
production scheduling coordination
customer record administration
return goods coordination
Nice-to-have
common set of values
unifying culture
embraces uniqueness
long-term success focus
respectful interaction
Key Requirements
Bachelor’s in marketing, Business or related field
1-3 years customer service experience
1-3 years manufacturing experience
APICS (CPIM) certification desired
Experience with complex enterprise software
Experience with production management software
Ability to read contracts and specifications sheets