Automotive Fixed Operations Manager

Lithia Motors

Crater Lake, Oregon, US
Competitive pyy; benefits: medical, dental, vision...
Staff recruiting and training
Customer service excellence
Warranty and receivables management
The Fixed Operations Manager is responsible for managing all Service and Parts staff to ensure exceptional customer service and attainment of performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts staff to ensure exceptional customer service and attainment of performance targets.
  • This role requires daily inspection of repair orders, management of warranty and receivables, and ensuring compliance with manufacturer policies and OSHA laws.
  • The position offers competitive pay, comprehensive medical benefits, a 401(k) plan, and opportunities for career advancement within the Lithia organization.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts staff to ensure exceptional customer service and attainment of performance targets.

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Vehicle discounts available

Skills & Requirements

Must-have

  • Staff recruiting and training
  • Customer service excellence
  • Warranty and receivables management
  • OSHA compliance enforcement
  • MIS reporting and analysis

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Self-motivated team player
  • Adaptable to change

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter