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Four Seasons Hotels & Resorts

Cartagena, Colombia
Competitive salary; not specified; accommodation, ...
Warm guest welcome at hotel entrance
Luggage transport within 10 minutes
Emergency situation response capability
The role focuses on delivering exceptional personalized service by anticipating guest needs from arrival to departure

Job Summary

  • The role focuses on delivering exceptional personalized service by anticipating guest needs from arrival to departure.
  • Employees are responsible for receiving guests with a warm welcome, transporting luggage promptly, and providing local recommendations.
  • The position requires protecting the safety of guests and employees while acting as a key connection between departments.

Matching Summary

The role focuses on delivering exceptional personalized service by anticipating guest needs from arrival to departure.

Salary

Competitive salary; Not specified; Accommodation, meals, and laundry provided

Skills & Requirements

Must-have

  • Warm guest welcome at hotel entrance
  • Luggage transport within 10 minutes
  • Emergency situation response capability

Nice-to-have

  • Anticipating guest needs proactively
  • Personalized high-level hospitality
  • Local area knowledge and recommendations

Key Requirements

  • 6 months customer service experience desired
  • Intermediate to advanced English proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter