Technical Customer Success Analyst- Us Based (hybrid)

SyneosHealth

United States
Hybrid
Bachelor's degree in business or technology
Experience in technology-focused customer success
Excellent verbal and written communication skills
The role ensures Syneos Health technology products are leveraged effectively to provide value to internal and external end-users

Job Summary

  • The role ensures Syneos Health technology products are leveraged effectively to provide value to internal and external end-users.
  • Candidates will collaborate with product teams to support training, onboarding, and continuous improvement of solutions.
  • Syneos Health is committed to building an inclusive culture where colleagues can authentically be themselves while driving patient progress.

Matching Summary

The role ensures Syneos Health technology products are leveraged effectively to provide value to internal and external end-users.

Skills & Requirements

Must-have

  • Bachelor's degree in business or technology
  • Experience in technology-focused customer success
  • Excellent verbal and written communication skills

Nice-to-have

  • Proactive self-starter with excellent follow-through
  • Experience in the life sciences market
  • Strong personal organization and accountability

Key Requirements

  • Bachelor's degree in business, Life Sciences, or Technology
  • Prior experience in a technology-focused Customer Success role
  • US work authorization required for hybrid role

Work Rights

US Based (Hybrid)

Tailored Resume

Cover Letter