Head Of Servicing And Collections

rippling

San Francisco, CA, United States
Base: not specified; bonus/equity: competitive equ...
On-site
Collections strategies across lending and payments
Policy development and execution
Operating in regulated environments
Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products

Job Summary

  • Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products.
  • The Head of Servicing & Collections will define and execute Rippling’s global strategy for account servicing and collections across our full product suite, optimizing financial performance while ensuring regulatory compliance and strong customer experience.
  • This role offers a competitive salary, benefits, and equity, and requires working in-office at least three days a week for employees living within a defined radius of the San Francisco office.

Matching Summary

Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products.

Salary

Base: Not specified; Bonus/Equity: Competitive equity; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • collections strategies across lending and payments
  • policy development and execution
  • operating in regulated environments
  • cross-functional collaboration
  • data analysis and actionable insights
  • ownership mentality and accountability

Nice-to-have

  • experience with SQL
  • strategic instincts with operational focus
  • strong customer experience focus
  • managing third-party vendor relationships
  • working in a startup environment

Key Requirements

  • 10+ years experience in collections strategies
  • experience with lending, payments, and subscription products
  • experience in regulated environments
  • strong ownership mentality
  • ability to prioritize and drive results

Work Rights

Not specified

Tailored Resume

Cover Letter