Patient Service Representative Bown Crossing

Saint Alphonsus Health System

Boise, ID, US
Onsite (monday - friday, 8:00 am - 5:00 pm)
Patient check-in and co-pay collection
Answering telephones and taking messages
Scheduling appointments and verifying insurance
Saint Alphonsus Health System is seeking a Patient Service Representative for their Bown Crossing Clinic in Boise, ID. The role requires a friendly, detail-oriented individual with a passion for customer service to manage patient administrative needs, including appointment scheduling and insurance verification

Job Summary

  • As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families!
  • The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs.
  • Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.

Matching Summary

Match Score: 85

Saint Alphonsus Health System is seeking a Patient Service Representative for their Bown Crossing Clinic in Boise, ID. The role requires a friendly, detail-oriented individual with a passion for customer service to manage patient administrative needs, including appointment scheduling and insurance verification.

Skills & Requirements

Must-have

  • Patient check-in and co-pay collection
  • Answering telephones and taking messages
  • Scheduling appointments and verifying insurance
  • Using electronic medical record (EPIC)
  • Providing high-quality customer service

Nice-to-have

  • Genuine, friendly, and empathetic
  • Detail-oriented and quick learner
  • Independent decision-making skills
  • Passion for providing care

Key Requirements

  • High School Diploma or equivalent preferred
  • Previous customer service experience required
  • Healthcare experience preferred
  • Electronic health record (EHR) experience a plus
  • Medical terminology preferred

Work Rights

Not specified

Tailored Resume

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