Manager - Claims Operations

26

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • As a key contractual contact for client Youi, you will strengthen capability across the group and create a high-performing and accountable culture.
  • The role offers flexibility to work from home up to 2 days per week along with comprehensive benefits including paid parental leave and health insurance.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Confident stakeholder management skills
  • Ability to balance customer outcomes and risk

Nice-to-have

  • Hands-on leadership style
  • Resilient team builder
  • Commercially minded approach
  • Continuous improvement mindset
  • High-performing culture creator

Key Requirements

  • Proven experience leading claims operations within CTP
  • Experience in personal injury claims environments
  • Senior level leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter