Customer Experience Dt Assistant Manager

Unilever Com Tr

BGC, Philippines
Hybrid
Customer experience distributive trade
Digital tools and intelligent forecasting
Data-driven strategies
Unilever is seeking a Customer Experience DT Assistant Manager in BGC, Philippines, who will enhance customer experience operations through digital tools and data-driven strategies. The ideal candidate should have a background in supply chain management and strong analytical skills, with a focus on improving operational efficiency in collaboration with distributors and business units

Job Summary

  • Lead end-to-end enhancements across customer experience operations, enabling transformative change in how distributors and business units operate.
  • Drive operational reinvention through digital tools, intelligent forecasting, and collaborative planning by embedding data-driven strategies and agile replenishment processes.
  • Analyze customer experience metrics to identify performance gaps and orchestrate cross-functional teams to implement breakthrough improvements.

Matching Summary

Match Score: 85

Unilever is seeking a Customer Experience DT Assistant Manager in BGC, Philippines, who will enhance customer experience operations through digital tools and data-driven strategies. The ideal candidate should have a background in supply chain management and strong analytical skills, with a focus on improving operational efficiency in collaboration with distributors and business units.

Skills & Requirements

Must-have

  • Customer Experience Distributive Trade
  • Digital Tools and Intelligent Forecasting
  • Data-Driven Strategies
  • Agile Replenishment Processes
  • Operational Excellence Initiatives
  • Customer Experience Metrics Analysis

Nice-to-have

  • Service Orientation
  • Customer-Focused
  • Results-Oriented
  • Critical Thinker
  • Highly Analytical
  • Whole Self to Work

Key Requirements

  • Bachelor's degree in Industrial Engineering, Logistics, Customer Development (DT) or Business Management
  • 3-5 years relevant experience in Supply Chain, Business Partnering, and Customer Service
  • Proficient in MS Office (Excel and PowerPoint)
  • Knowledge in SAP is an advantage
  • Knowledge in Power BI and Power Query is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter