Lloyds Banking Group Customer Support - Fareham

Lloyds Banking Group

Fareham, United Kingdom
Base: £14,971 increasing to £15,400 after 6 months...
12 months customer service experience
Part-time availability including saturdays
Empathy and ability to handle vulnerable customers
This role offers a part-time opportunity working 20 hours per week across Lloyds and Halifax branches

Job Summary

  • This role offers a part-time opportunity working 20 hours per week across Lloyds and Halifax branches.
  • The core responsibility involves providing face-to-face support to customers during important moments such as bereavement or fraud concerns.
  • Employees receive a generous pension contribution of up to 15% along with 22 days of holiday pro-rated for part-time work.

Matching Summary

This role offers a part-time opportunity working 20 hours per week across Lloyds and Halifax branches.

Salary

Base: £14,971 increasing to £15,400 after 6 months; Bonus/Equity: Annual performance-related bonus mentioned; Benefits: Up to 15% pension, private medical, share schemes

Skills & Requirements

Must-have

  • 12 months customer service experience
  • Part-time availability including Saturdays
  • Empathy and ability to handle vulnerable customers

Nice-to-have

  • Adaptability to changing shift patterns
  • Interest in digital banking services
  • Team collaboration skills

Key Requirements

  • Minimum 12 months customer service experience
  • No previous financial services experience required

Work Rights

Not specified

Tailored Resume

Cover Letter