Customer Success Manager

AvePoint

The Hague, Netherlands
On-site
Bachelor's degree or equivalent education
Technical consulting or account management experience
Strong customer satisfaction and retention skills
The role focuses on developing repeatable strategies for technology adoption to ensure customer success and retention

Job Summary

  • The role focuses on developing repeatable strategies for technology adoption to ensure customer success and retention.
  • Candidates must possess strong technical consulting experience and the ability to liaise between internal stakeholders and external customers.
  • AvePoint fosters a culture of agility and empowerment where employees are encouraged to craft their careers and make an impact.

Matching Summary

The role focuses on developing repeatable strategies for technology adoption to ensure customer success and retention.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent education
  • Technical consulting or account management experience
  • Strong customer satisfaction and retention skills
  • Fluency in Dutch and English languages
  • Project management and presentation skills

Nice-to-have

  • Agility, passion, and teamwork values
  • Willingness to learn in fast-paced environment
  • Experience with Microsoft SharePoint architecture
  • M365, Azure, or Microsoft Certifications
  • Knowledge of Google Workspace or AWS

Key Requirements

  • Several years of technical consulting experience
  • Excellent written and verbal communication in Dutch and English
  • Bachelor's degree or equivalent education

Work Rights

Not specified

Tailored Resume

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