Team Leader - Consumer Lending

heartlandgroup.info

Unknown
Credit decision making under pressure
Team leadership and coaching
Operational workflow management
As Team Leader, you’ll guide a team of Credit Managers, support operational excellence, and help drive continuous improvement across our lending processes

Job Summary

  • As Team Leader, you’ll guide a team of Credit Managers, support operational excellence, and help drive continuous improvement across our lending processes.
  • This role puts you in front of senior leaders, opens doors for future progression, and gives you the opportunity to lead a talented team while making a visible impact on the way Heartland lends.
  • Heartland is committed to creating a culture of inclusivity that celebrates diverse backgrounds and supports the wellbeing of its people.

Matching Summary

As Team Leader, you’ll guide a team of Credit Managers, support operational excellence, and help drive continuous improvement across our lending processes.

Skills & Requirements

Must-have

  • credit decision making under pressure
  • team leadership and coaching
  • operational workflow management
  • customer-focused credit outcomes
  • escalation management
  • performance reporting and analysis

Nice-to-have

  • continuous improvement mindset
  • strong relationship building
  • experience with auto-decisioning
  • supporting onboarding and development
  • collaborative and inclusive culture

Key Requirements

  • confident credit professional
  • knowledge of Heartland systems and policies
  • experience in personal and motor lending
  • leadership experience
  • Delegated Lending Authority (DLA) co-signing

Work Rights

Not specified

Tailored Resume

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