CUSTOMER SERVICE ASSISTANT

MARTINO AGENCY

Islandwide
Experience working with customer support
Excellent communication and interpersonal skills
Ability to stay calm under pressure
The role involves managing customer queries and complaints across various communication channels

Job Summary

  • The role involves managing customer queries and complaints across various communication channels.
  • Candidates will be responsible for processing orders, modifications, and escalating issues while maintaining professional standards.
  • The position includes managing a team of junior customer service representatives and ensuring overall customer satisfaction.

Matching Summary

Match Score: 75

The role involves managing customer queries and complaints across various communication channels.

Skills & Requirements

Must-have

  • Experience working with customer support
  • Excellent communication and interpersonal skills
  • Ability to stay calm under pressure

Nice-to-have

  • Positive, can-do attitude
  • Basic computer skills
  • Team management experience

Key Requirements

  • Experience in customer support
  • Strong interpersonal communication abilities
  • Calm demeanor under pressure

Work Rights

Not specified

Tailored Resume

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