Sales And Service Manager

FirstRand

Optimise sales and service delivery
Empowering team performance
Driving strategic objectives
Lead and optimise the sales and service delivery model across a client portfolio by empowering team performance and driving the achievement of strategic objectives

Job Summary

  • Lead and optimise the sales and service delivery model across a client portfolio by empowering team performance and driving the achievement of strategic objectives.
  • Track, control and drive the delivery of exceptional service through proactive, innovative and appropriate solutions which are delivered by the team.
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve team performance, innovation, achieve efficiencies and increase competencies.

Matching Summary

Lead and optimise the sales and service delivery model across a client portfolio by empowering team performance and driving the achievement of strategic objectives.

Skills & Requirements

Must-have

  • optimise sales and service delivery
  • empowering team performance
  • driving strategic objectives
  • achieve pre-determined sales targets
  • proactive client conversions
  • coach team members effectively
  • monitor process adherence and compliance

Nice-to-have

  • innovative and appropriate solutions
  • continuous self-assessment and feedback
  • talent and culture management
  • improve business performance through coaching

Key Requirements

  • Employment Equity plan adherence
  • Disability disclosure on voluntary basis

Work Rights

Not specified

Tailored Resume

Cover Letter