Senior Audience Support, Firefly

Adobe

Base: $94,100 - $172,700 annually (us); california...
Hybrid
7+ years public conversation experience
Deep adobe firefly workflow expertise
Active credible creator community presence
This hybrid role combines real-time product support on social channels with authentic creator perspective to shape product evolution

Job Summary

  • This hybrid role combines real-time product support on social channels with authentic creator perspective to shape product evolution.
  • The team operates as visible public experts who troubleshoot workflows publicly while bridging external communities with internal product teams.
  • Candidates must maintain an active, credible presence within creator communities while demonstrating excellent judgment in fast-paced environments.

Matching Summary

This hybrid role combines real-time product support on social channels with authentic creator perspective to shape product evolution.

Salary

Base: $94,100 - $172,700 annually (US); California: $119,300 - $172,700; Short-term incentives via Annual Incentive Plan; Equity awards may be eligible

Skills & Requirements

Must-have

  • 7+ years public conversation experience
  • Deep Adobe Firefly workflow expertise
  • Active credible creator community presence

Nice-to-have

  • Brand or product community engagement
  • Curiosity about enterprise community mechanics
  • Experience with governance and tone guardrails

Key Requirements

  • 7+ years of experience in public conversations
  • Demonstrated expertise creating with Adobe Firefly
  • Comfort operating in fast-paced environments

Work Rights

Not specified

Tailored Resume

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