Customer Banking Specialist Relief - Maddington (part Time, 22.5 Hr/wk)

Cobbenefitfair

Maddington, Western Australia, Australia
Part-time (22.5 hours/week)
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Maddington branch, focusing on providing exceptional customer service and support. The role involves engaging with customers, assessing their financial needs, and referring them to specialists as necessary

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers, assist with technology, and identify financial needs through health checks and interviews.
  • Proactively engage customers, adhere to bank procedures, and participate in community events to drive customer satisfaction and loyalty.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Maddington branch, focusing on providing exceptional customer service and support. The role involves engaging with customers, assessing their financial needs, and referring them to specialists as necessary.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • Financial Health Checks
  • personal loan applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • Available to cover predetermined rosters
  • Ability to work independently and refer specialists
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter