Supervisor, Capability Center Operations - Gcc Global Home Insurance Tracking
Assurant Services Australia Pty Limited
Buenos Aires, Argentina
Operational performance
Quality and production targets
Client sla targets
The Supervisor, Capability Center Operations - GCC Global Home IT, is responsible for leading end‑to‑end operational performance for assigned hazard insurance processing workstreams
Job Summary
The Supervisor, Capability Center Operations - GCC Global Home IT, is responsible for leading end‑to‑end operational performance for assigned hazard insurance processing workstreams.
This role ensures consistent achievement of quality, production, and client SLA targets while fostering strong talent development, operational discipline, and continuous improvement.
The Supervisor partners closely with global stakeholders to deliver compliant, cost‑effective, and scalable operations that support Assurant’s strategic objectives and client commitments.
Matching Summary
The Supervisor, Capability Center Operations - GCC Global Home IT, is responsible for leading end‑to‑end operational performance for assigned hazard insurance processing workstreams.
Skills & Requirements
Must-have
operational performance
quality and production targets
client SLA targets
talent development
operational discipline
continuous improvement
Nice-to-have
strong talent development
cohesive participation
creative thinking
multicultural diverse group management
Key Requirements
Associate’s degree or equivalent work experience
Two or more years of supervisory experience
Mortgage servicing or hazard insurance processing experience desirable