Customer Service – Senior Personal Banker

NatWest Group

Irvine, US
Base: £26,350; bonus/equity: not specified; benefi...
Proactively support customers
Digital channels
Complex financial needs
You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection

Job Summary

  • You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection.
  • With an emphasis on the delivery of our popular and insightful Financial Health check, you’ll make sure they're fully informed when it comes to the products and services we offer.
  • You’ll join us on a competitive salary starting of £26,350, pro rata for the hours you work.

Matching Summary

You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection.

Salary

Base: £26,350; Bonus/Equity: Not specified; Benefits: Natwest Group Benefits, 36 days holiday

Skills & Requirements

Must-have

  • proactively support customers
  • digital channels
  • complex financial needs
  • build great relationships
  • trusted expert
  • Financial Health check

Nice-to-have

  • passion for delivering excellent customer service
  • motivated and driven
  • improve standards for customers
  • taking the stress out of banking
  • genuine interest in building relationships

Key Requirements

  • Experience in customer service environment
  • Ability to work with and coach branch team
  • Excellent communication and interpersonal skills
  • Excellent planning and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter