It Operations And Support Officer

RMIT Training Pty Ltd

Melbourne, Victoria, Australia
Base: $79,000 py; bonus/equity: not specified; ben...
Hybrid
Remote desktop tools expertise
M365 and active directory skills
Servicenow support platform knowledge
The role involves delivering first-line desktop, application, and AV support across RMIT UP in a brand-new Melbourne CBD office

Job Summary

  • The role involves delivering first-line desktop, application, and AV support across RMIT UP in a brand-new Melbourne CBD office.
  • Candidates must possess strong expertise in M365, Active Directory, SCCM, Windows OS, and Microsoft Endpoint services.
  • Benefits include discounted childcare, subsidised gym membership, access to LinkedIn Learning, and an Employee Assistance Program.

Matching Summary

The role involves delivering first-line desktop, application, and AV support across RMIT UP in a brand-new Melbourne CBD office.

Salary

Base: $79,000 per year; Bonus/Equity: Not specified; Benefits: 12% superannuation plus Christmas closedown gifted leave and other perks

Skills & Requirements

Must-have

  • Remote Desktop Tools expertise
  • M365 and Active Directory skills
  • ServiceNow support platform knowledge
  • Windows OS and Intune management
  • Customer-focused technical support

Nice-to-have

  • Proactive problem-solving attitude
  • Continuous improvement mindset
  • Collaborative team player
  • Excellent time management skills
  • Flexible hybrid work approach

Key Requirements

  • Extensive knowledge of Remote Desktop Tools
  • Strong expertise in ServiceNow and MS Teams
  • Successful Working with Children Check required
  • National Police Check required

Work Rights

Not specified

Tailored Resume

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