This exciting permanent role will be based in our Mascot, NSW office, and report to the Operations Manager
Job Summary
This exciting permanent role will be based in our Mascot, NSW office, and report to the Operations Manager.
Your role includes the ability to positively influence the customer primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
Matching Summary
This exciting permanent role will be based in our Mascot, NSW office, and report to the Operations Manager.
Skills & Requirements
Must-have
Processing chargeable calls
Uploading and maintaining customer portals
Checking and preparing timesheets
Managing staged invoicing
Ad-hoc admin work
Nice-to-have
Customer-focused and results-focused
Positively influence the customer
Continuous improvement
Team player, agile and adaptable
Key Requirements
3-5 years experience in project coordination, customer service or administrative positions
Higher School Certificate (HSC) or relevant tertiary education
Administration experience within construction, engineering or elevator industry is an added advantage