ROCK PRODUCTIONS PTE LTD is seeking a Customer Service Officer in Singapore to manage shopper relations and assist in mall operations. The ideal candidate will have a diploma in marketing or a related field, with at least one year of experience in marketing communications within the retail or mall industry
Job Summary
The role involves handling shopper management systems and assisting with mall inspections while supporting the VP of Marcom.
Key responsibilities include managing tenant relations, facilitating communication material issuance, and overseeing customer reward programs.
The position requires coordinating mall events, managing concierge desk operations, and administering lost and found items.
Matching Summary
Match Score: 75
ROCK PRODUCTIONS PTE LTD is seeking a Customer Service Officer in Singapore to manage shopper relations and assist in mall operations. The ideal candidate will have a diploma in marketing or a related field, with at least one year of experience in marketing communications within the retail or mall industry.
Skills & Requirements
Must-have
Diploma in Marketing or related field
1 year marketing communications experience
Proficient in Microsoft Word Excel PowerPoint
Excellent written and verbal English skills
Ability to work under pressure and tight deadlines
Nice-to-have
Creative dynamic and resourceful mindset
Good interpersonal and conflict resolution skills
Keen eye for detail and design aesthetics
Strong organizational and self-starter traits
Existing media and promotional partner contacts
Key Requirements
Diploma in Marketing or related field
At least 1 year of proven marketing communications experience
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)