Associate Member Services Representative

State Employees' Credit Union

Raleigh, NC, US
Not specified; not specified; not specified
In-office
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers daily
The State Employees' Credit Union is seeking an Associate Member Services Representative for its Raleigh, NC branch. This entry-level role involves providing excellent member service, managing transactions, and adhering to credit union policies

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
  • Team members are responsible for providing exemplary service by responding to inquiries via phone, in-person, and digital channels.
  • Employees must adhere to strict security procedures, maintain confidentiality, and process various financial transactions including wire transfers and check acceptance.

Matching Summary

Match Score: 75

The State Employees' Credit Union is seeking an Associate Member Services Representative for its Raleigh, NC branch. This entry-level role involves providing excellent member service, managing transactions, and adhering to credit union policies.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to balance cash drawers daily
  • Knowledge of credit union policies and regulations
  • Proficiency with computer systems for transactions

Nice-to-have

  • Bachelor's degree in related field
  • CCUE Certification preferred
  • Experience with customer relationship management
  • Positive attitude toward members and teammates
  • Aptitude for developing member trust

Key Requirements

  • High school diploma or GED required
  • Preferred: Bachelor's degree or CCUE Certification
  • Must demonstrate SECU Core Values consistently

Work Rights

Not specified

Tailored Resume

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