The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, Education discount, and Retirement matching.
This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering inbound/outbound calls, collecting patient demographics, and verifying insurance information.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Skills & Requirements
Must-have
Coordination of Benefits (COB)
Insurance verification
Patient demographics collection
Call center environment
Healthcare experience
Nice-to-have
Patient and Family Centered Care
Service recovery skills
Professional and friendly interaction
Positive working relationships
Key Requirements
High School Diploma or GED
2 years customer service
2 years healthcare registration/insurance verification
Ability to follow oral instruction and read/write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States