Technical Go-live Readiness Manager

CONNECTA e.V.

4+ years technical support experience
Erp system performance expertise
Customer-facing deployment management
The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments

Job Summary

  • The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments.
  • As the voice of the customer, the manager takes full ownership of engagements, building strong relationships with customers and implementation partners while driving issue resolution.
  • Candidates must possess a solid grasp of underlying technologies and demonstrate the ability to use indirect influence to engage senior leaders and overcome challenges.

Matching Summary

The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments.

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • ERP system performance expertise
  • Customer-facing deployment management
  • Workday product architecture knowledge
  • Senior leadership influence skills

Nice-to-have

  • Crisis management experience
  • HR and Payroll application knowledge
  • Fast-paced environment adaptability
  • Strong storytelling abilities
  • Self-driven learning passion

Key Requirements

  • BS or MS in Technical Degree
  • 4+ years technical support experience
  • 4+ years ERP system performance experience
  • 7+ years for Senior level role
  • Experience with Workday applications preferred

Work Rights

Not specified

Tailored Resume

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