Receipting & Collections Officer

Mercy Health

Richmond, , Australia
Hybrid
Manage overdue accounts portfolio
Strong written and verbal communication
Customer service and support focus
The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner

Job Summary

  • The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner.
  • Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people offering more services and deeper care than ever before.
  • The team at Mercy Health is wonderfully diverse and the organisation is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Matching Summary

The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner.

Skills & Requirements

Must-have

  • Manage overdue accounts portfolio
  • Strong written and verbal communication
  • Customer service and support focus
  • Attention to detail and accuracy
  • Experience with Microsoft Excel
  • Negotiate payment arrangements
  • Report doubtful debtors

Nice-to-have

  • Experience in fast-paced complex environment
  • Excellent phone manners
  • Experience with Aged Care/Home Care collections
  • Resilient and compassionate
  • Commitment to patient-centred care

Key Requirements

  • Current Police Record Check
  • Working with Children Check
  • Proof of current influenza vaccination
  • Vaccination status consistent with public health orders

Work Rights

Must provide Police Record Check and Working with Children Check

Tailored Resume

Cover Letter