General Manager

K9 Kampus

Shrewsbury, MA, United States
Base: $55,000 - $60,000; bonus/equity: quarterly b...
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Staff recruitment and training
Customer service excellence
Pet care service management
** K9 Kampus is seeking a General Manager for their Woof Pet Resort in Shrewsbury, MA. The ideal candidate will have extensive experience in management and customer service within the pet care or hospitality industry, with a focus on team leadership and operational excellence. **

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The General Manager is responsible for ensuring exceptional customer service, managing staff, overseeing financial and operational compliance, and promoting the company’s services in the community.
  • Benefits include health, vision, dental, disability and life insurance, 401k match, pet care discounts, generous PTO, and career growth opportunities within a startup mentality company.

Matching Summary

Match Score: 75

** K9 Kampus is seeking a General Manager for their Woof Pet Resort in Shrewsbury, MA. The ideal candidate will have extensive experience in management and customer service within the pet care or hospitality industry, with a focus on team leadership and operational excellence. **

Salary

Base: $55,000 - $60,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, disability, life insurance, 401k match, PTO

Skills & Requirements

Must-have

  • staff recruitment and training
  • customer service excellence
  • pet care service management
  • payroll and budget management
  • safety and compliance enforcement
  • inventory and accounts payable management
  • social media and local marketing

Nice-to-have

  • strong interpersonal and motivational skills
  • ability to multi-task and manage time
  • collaborative team player
  • experience with community engagement
  • proficiency in Microsoft Office Suite

Key Requirements

  • Five plus years full P&L management
  • Veterinary, boarding and/or grooming experience
  • Ability to lift 40 pounds frequently
  • Experience managing inventory and accounts payable
  • Must work evenings, weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter