Customer Success Manager - Enterprise

a Human Signal Ltd

Remote
Base: $127,000 – $152,000 usd; bonus/equity: on-ta...
Remote
Customer success management
Data labeling and annotation platforms
Ml and data science team collaboration
HumanSignal is building the future of data-centric AI with a widely adopted open-source product and enterprise solutions that support mission-critical AI pipelines

Job Summary

  • HumanSignal is building the future of data-centric AI with a widely adopted open-source product and enterprise solutions that support mission-critical AI pipelines.
  • The Customer Success Manager will own strategic customer relationships, partner deeply with ML and data science teams, and drive business value by optimizing labeling workflows and model performance.
  • The company offers a mission-driven, experienced team environment with strong funding and significant growth opportunities in a rapidly evolving startup.

Matching Summary

HumanSignal is building the future of data-centric AI with a widely adopted open-source product and enterprise solutions that support mission-critical AI pipelines.

Salary

Base: $127,000 – $152,000 USD; Bonus/Equity: On-Target Earnings $158,000 – $190,000 USD; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Success Management
  • Data labeling and annotation platforms
  • ML and data science team collaboration
  • B2B SaaS experience
  • Technical account management
  • AI/ML workflow familiarity

Nice-to-have

  • Startup environment experience
  • Open source community engagement
  • Product feedback and feature advocacy
  • Cross-functional team collaboration
  • Strategic customer relationship building

Key Requirements

  • 5+ years in customer-facing technical roles
  • 3+ years managing customer relationships
  • Hands-on experience with data labeling platforms
  • Experience in B2B SaaS at AI/ML companies
  • Direct experience as data scientist, ML engineer, or MLOps practitioner

Work Rights

Not specified

Tailored Resume

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