Customer Banking Specialist - Coburg

Unloan

Coburg, Victoria, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Support customers with enquiries, account maintenance, and credit product applications.
  • Identify customer financial needs and provide solutions through education and demonstration of digital banking options.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • In-branch technology demonstration
  • Problem solving and effective solutions

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Holistic solutions for customers
  • Genuine interest in career growth

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Work in a busy retail environment
  • Frequent travel across branches

Work Rights

Not specified

Tailored Resume

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