Customer Service Support - South Food District

Penn State Golf Courses

University Park, Pennsylvania, USA
Base: $31,600.00 - $45,800.00; bonus/equity: not s...
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Provide internal and external customer support
Troubleshoot issues and provide resolutions
Process orders and registrations
** The Penn State Golf Courses is seeking a Customer Service Support representative to provide assistance to faculty, staff, students, and visitors regarding university functions and services. This on-site role requires effective communication, problem-solving skills, and the ability to provide timely resolutions. No prior experience is required, making it an excellent opportunity for entry-level candidates. **

Job Summary

  • The Customer Service Representative provides internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.
  • Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
  • Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.

Matching Summary

Match Score: 75

** The Penn State Golf Courses is seeking a Customer Service Support representative to provide assistance to faculty, staff, students, and visitors regarding university functions and services. This on-site role requires effective communication, problem-solving skills, and the ability to provide timely resolutions. No prior experience is required, making it an excellent opportunity for entry-level candidates. **

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Provide internal and external customer support
  • Troubleshoot issues and provide resolutions
  • Process orders and registrations
  • Operate computers and point-of-sale systems

Nice-to-have

  • Promote and market products and services
  • Accommodate customer desires and needs
  • Communicate product improvement recommendations

Key Requirements

  • High School Diploma or GED
  • No prior relevant work experience required
  • Must be authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter