Customer Success Manager

Acquire Intelligence

Not specified; not specified; hmo coverage include...
Fully remote
5+ years in customer-facing saas role
Manage 20-30 enterprise clients
Stakeholder relationship management
The role involves serving as the primary point of contact for a portfolio of Riskonnect clients to ensure satisfaction and maximize their investment

Job Summary

  • The role involves serving as the primary point of contact for a portfolio of Riskonnect clients to ensure satisfaction and maximize their investment.
  • Employees benefit from HMO coverage, yearly kick-off parties with major giveaways, and extensive internal promotion opportunities.
  • The company values curiosity, entrepreneurial energy, and a fast-paced culture that delivers real results while maintaining a fun environment.

Matching Summary

The role involves serving as the primary point of contact for a portfolio of Riskonnect clients to ensure satisfaction and maximize their investment.

Salary

Not specified; Not specified; HMO coverage included

Skills & Requirements

Must-have

  • 5+ years in customer-facing SaaS role
  • Manage 20-30 enterprise clients
  • Stakeholder relationship management
  • Client renewal and retention strategies
  • Data-driven adoption improvement plans

Nice-to-have

  • 8+ years in Insurance or SaaS industry
  • Empathy for customers and value-driven mindset
  • Strong written and verbal communication skills
  • Experience with remote collaboration tools
  • Analytical and process-oriented thinker

Key Requirements

  • 5+ years in customer-facing role within Enterprise Software or SaaS
  • 8+ years experience in Insurance or SaaS industry preferred
  • Proven ability to track action items for 20-30 enterprise clients

Work Rights

Not specified

Tailored Resume

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