Senior Customer Reference Manager, Design & Manufacturing

Autodesk

Multiple Locations
Base: $101,000 - $148,500 (canada-bc); bonus/equit...
Customer reference program strategy
Customer advocacy program management
Cross-functional stakeholder collaboration
The customer marketing team serves as the megaphone for amplifying the success of our customer champions with a platform to share their stories with the world

Job Summary

  • The customer marketing team serves as the megaphone for amplifying the success of our customer champions with a platform to share their stories with the world.
  • As the Senior Customer Reference Manager for Design and Manufacturing (D&M), you will help us build a world-class customer reference program that drives the D&M business forward.
  • You will own sourcing and curating key customer advocates for speaking opportunities at flagship events, including Autodesk University, our customer conference.

Matching Summary

The customer marketing team serves as the megaphone for amplifying the success of our customer champions with a platform to share their stories with the world.

Salary

Base: $101,000 - $148,500 (Canada-BC); Bonus/Equity: Annual cash bonuses, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer reference program strategy
  • Customer advocacy program management
  • Cross-functional stakeholder collaboration
  • Customer success storytelling
  • Manufacturing industry understanding
  • Customer consent and legal reviews

Nice-to-have

  • Proven operator-strategist
  • Deeply customer-centric
  • Hands-on AI tools experience
  • Passion for winning together
  • Analytically creative mindset

Key Requirements

  • 4+ years relevant experience
  • Design and Manufacturing industry experience
  • Strong understanding of manufacturing audiences
  • Strong project management skills
  • Experience communicating program updates to executives

Work Rights

Not specified

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