Call Center Agent Im Gesundheitswesen (remote Work) (m/w/d) – Patientenservice
VitalAire
Leipzig, Germany
Patient support
Technical problem solving
Customer experience
Your mission is 100% existing patient support with 0% cold acquisition, focusing on helping patients overcome technical hurdles and ensuring their care runs smoothly
Job Summary
Your mission is 100% existing patient support with 0% cold acquisition, focusing on helping patients overcome technical hurdles and ensuring their care runs smoothly.
You will be the first point of contact for patients, providing phone and written support for technical questions, processing support tickets, and ensuring a good customer experience.
The company offers a supportive team environment, extensive training opportunities, fair compensation with company pension, 30 days of vacation, and various benefits like job bike leasing and subsidized urban sports club membership.
Matching Summary
Your mission is 100% existing patient support with 0% cold acquisition, focusing on helping patients overcome technical hurdles and ensuring their care runs smoothly.