Solutions Engineer - Enterprise - Mixed Industries

Talkdesk

Remote, United States
Ote: $135,000 to $205,000; bonus/equity: eligible ...
Fully remote
5+ years solutions engineer experience
Bilingual in french required
Experience with voip or ccaas
Talkdesk is seeking a Solutions Engineer for their Enterprise segment, focusing on mixed industries. The role, which is fully remote, involves engaging with customers to understand their needs and delivering tailored solutions while leveraging Talkdesk's software offerings

Job Summary

  • The role involves conducting deep research and discovery conversations to understand customer business environments and technical needs.
  • Talkdesk is a global leader recognized in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS) and on the Forbes Cloud 100.
  • Employees enjoy uncapped paid time off, 14 paid holidays, and eligibility for long-term equity incentives based on their level and role.

Matching Summary

Match Score: 85

Talkdesk is seeking a Solutions Engineer for their Enterprise segment, focusing on mixed industries. The role, which is fully remote, involves engaging with customers to understand their needs and delivering tailored solutions while leveraging Talkdesk's software offerings.

Salary

OTE: $135,000 to $205,000; Bonus/Equity: Eligible for short term incentives and long term equity; Benefits: Medical, Dental, Vision, Life, Disability, EAP, 401(k)

Skills & Requirements

Must-have

  • 5+ years Solutions Engineer experience
  • Bilingual in French required
  • Experience with VOIP or CCaaS
  • Strong presentation and demo skills
  • Ability to map technical requirements

Nice-to-have

  • Knowledge of CRM and ITSM software
  • Familiarity with Data Warehousing and BI
  • Web and scripting technology knowledge
  • Experience with UCaaS platforms
  • Collaboration with product management teams

Key Requirements

  • Bachelor's degree in Computer Science or equivalent
  • Minimum 5 years as a Solutions Engineer
  • Fluency in French language
  • Experience selling to Commercial or Enterprise customers

Work Rights

Not specified

Tailored Resume

Cover Letter