Analyst, Desktop Support

MUFG

Fully remote
1-3 years experience in it support
Working knowledge of windows desktop os
Experience with microsoft 365 applications
The Desktop Support Analyst is a key member of the onsite AskIT team, providing face-to-face technical support

Job Summary

  • The Desktop Support Analyst is a key member of the onsite AskIT team, providing face-to-face technical support.
  • This role focuses on restoring productivity quickly while providing a positive, professional support experience.
  • MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued.

Matching Summary

The Desktop Support Analyst is a key member of the onsite AskIT team, providing face-to-face technical support.

Skills & Requirements

Must-have

  • 1-3 years experience in IT support
  • Working knowledge of Windows Desktop OS
  • Experience with Microsoft 365 Applications
  • Basic networking knowledge

Nice-to-have

  • Exposure to endpoint management tools
  • Experience in onsite support environments
  • Interest in creating user-focused IT content

Key Requirements

  • Degree level qualification or equivalent work experience
  • Ability to troubleshoot hardware and software issues independently

Work Rights

Not specified

Tailored Resume

Cover Letter