Css Tssm Travel Technology Manager

BCD Travel

Costa Rica
**
Advanced corporate travel industry experience
Advanced travel technology knowledge
Online booking tool administration (concur/cytric)
** BCD Travel is seeking a CSS TSSM Travel Technology Manager to oversee the implementation of travel technology solutions, focusing on customer service and process improvement. This full-time role, based in Costa Rica, requires advanced experience in the corporate travel industry and travel technology, along with strong communication skills. **

Job Summary

  • The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches during the implementation stage.
  • You will conduct customer-facing implementations of Online Booking Tools (OBTs) and execute complex configuration changes across multiple systems.
  • BCD Travel offers flexible working hours, remote opportunities, and a compensation package including mental, physical, and financial wellbeing tools.

Matching Summary

Match Score: 75

** BCD Travel is seeking a CSS TSSM Travel Technology Manager to oversee the implementation of travel technology solutions, focusing on customer service and process improvement. This full-time role, based in Costa Rica, requires advanced experience in the corporate travel industry and travel technology, along with strong communication skills. **

Skills & Requirements

Must-have

  • Advanced corporate travel industry experience
  • Advanced travel technology knowledge
  • Online booking tool administration (Concur/Cytric)
  • Customer facing implementation of OBTs
  • Complex configuration changes execution

Nice-to-have

  • Excellent written and verbal English communication
  • Constructive collaboration behavior
  • Proactive identification of improvement opportunities
  • International workspace experience

Key Requirements

  • Advanced experience in corporate travel industry
  • Advanced experience in travel technology
  • Basic project management experience
  • Commercial Support Experience
  • Excellent English communication skills

Work Rights

Not specified

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