Bilingual Customer Care Agent Inbound

Purolator

Not specified; not specified; not specified
On-site
Bilingual english french proficiency
Inbound customer support experience
Package delivery issue resolution
Purolator is seeking a Bilingual Customer Care Agent for their inbound services, emphasizing their commitment to delivering promises through excellent customer service. The role requires proficiency in both English and French, along with strong communication skills, to assist customers effectively

Job Summary

  • This role involves fulfilling the company promise of reliable service by assisting customers with their packages.
  • The position requires handling inbound calls to resolve inquiries and ensure customer satisfaction.
  • Candidates must be bilingual, capable of communicating effectively in both English and French.

Matching Summary

Match Score: 85

Purolator is seeking a Bilingual Customer Care Agent for their inbound services, emphasizing their commitment to delivering promises through excellent customer service. The role requires proficiency in both English and French, along with strong communication skills, to assist customers effectively.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Bilingual English French proficiency
  • Inbound customer support experience
  • Package delivery issue resolution

Nice-to-have

  • Strong problem-solving skills
  • Empathetic communication style
  • Ability to work in fast-paced environment

Key Requirements

  • Fluency in English and French required
  • Experience in customer service or call center
  • No specific education or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter