Deep crm platform knowledge (salesforce, hubspot, dynamics)
Design scalable crm solutions
Api integration with erp, cdps, loyalty platforms
Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions
Job Summary
Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions.
Design the architecture systems in the CRM Domain to ensure high performance and scalability and optimize digital platforms.
Act as a subject matter expert (SME) for pitches and client work.
Matching Summary
Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions.
Skills & Requirements
Must-have
Deep CRM platform knowledge (Salesforce, HubSpot, Dynamics)
Design scalable CRM solutions
API integration with ERP, CDPs, loyalty platforms
CI/CD and version control tools
Agile or Scrum project leadership
Nice-to-have
Experience with AWS, Azure, or Google Cloud
Data analysis and reporting proficiency
Customer data segmentation and personalization
Global marketing and advertising experience
Key Requirements
Minimum 3 years of experience as a Salesforce Architect
Experience with Apex, JavaScript, .NET
Expertise in GDPR, CCPA, and data privacy laws
Ability to work independently and as part of a team