This role owns the continuous improvement of how site teams use Yardi and standard operating processes to reduce manual workarounds
Job Summary
This role owns the continuous improvement of how site teams use Yardi and standard operating processes to reduce manual workarounds.
The successful candidate brings strong onsite operational credibility from Assistant Manager or Community Manager experience to translate needs into clear processes.
Key responsibilities include creating role-based guidance, delivering training, and driving data integrity to support reliable reporting and resident experience.
Matching Summary
This role owns the continuous improvement of how site teams use Yardi and standard operating processes to reduce manual workarounds.
Skills & Requirements
Must-have
Hands-on Yardi software experience
Assistant Manager or Community Manager background
End-to-end onsite operational process knowledge
Process mapping and documentation skills
Training and coaching capabilities
Nice-to-have
Experience building super user networks
Strong root cause analysis abilities
Ability to drive change management
Collaboration with Finance teams
Knowledge of NOI improvement strategies
Key Requirements
Prior experience as Assistant Manager or Community Manager
Proven hands-on daily usage of Yardi software
Demonstrated ability to deliver and embed training programs