Finance Officer (Collection)

CDG ZIG PTE. LTD.

Singapore, Singapore
Not specified
Contact customers via phone sms email
Process payments through reddot portal
Manage recurring reconciliation processes
CDG ZIG PTE. LTD. is seeking a Finance Officer to manage customer payment collections and assist with billing inquiries, primarily through communication with customers and collaboration with internal teams. The role requires a minimum of two years of relevant experience in finance or accounting, with a focus on digital payment operations

Job Summary

  • The role involves contacting customers via multiple channels to notify them of outstanding balances and follow up on payments.
  • You will manage recurring reconciliation processes related to fleet partners and collaborate with Finance and Data Analytics teams.
  • The position requires handling payment disputes raised by processors like Adyen and DBS while maintaining professional customer interactions.

Matching Summary

Match Score: 75

CDG ZIG PTE. LTD. is seeking a Finance Officer to manage customer payment collections and assist with billing inquiries, primarily through communication with customers and collaboration with internal teams. The role requires a minimum of two years of relevant experience in finance or accounting, with a focus on digital payment operations.

Skills & Requirements

Must-have

  • Contact customers via phone SMS email
  • Process payments through Reddot portal
  • Manage recurring reconciliation processes
  • Handle payment disputes with Adyen DBS
  • Update chargeback transactions in IBS system

Nice-to-have

  • Adaptable to fast-paced evolving environment
  • Strong willingness to learn new skills
  • Basic computer troubleshooting skills
  • Proactive initiative without being prompted
  • Professional conflict resolution abilities

Key Requirements

  • Minimum Diploma in Accounting or Finance
  • At least 2 years experience in digital payments operations
  • Basic accounting knowledge for reporting

Work Rights

Not specified

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