Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer
Job Summary
Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer.
Perform a power-cycle of an item of Customer Equipment pursuant to the detailed, written instructions provided by Customer in the Intervention Request.
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Matching Summary
Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer.
Skills & Requirements
Must-have
perform power-cycle of equipment
inspect cabling for proper seating
test cable paths for conformance
connect Crash Cart (KVM)
mount media in drives
activate hardware controls
replace hot-swappable components
Nice-to-have
work precisely and quality oriented
flexibility and willingness to cope
general technical orientation
professional communication with commercial attitude
understand and clarify customer expectations
manage customer expectations and interactions
Key Requirements
Basic understanding of IT operations
Strong loyalty with regard to data and DC facility security