It Field Support Technician

GCG Group

Christ Church, Barbados
Fully remote
First-level technical support
Hardware and software installation
It systems troubleshooting
Our company is dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters

Job Summary

  • Our company is dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
  • With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service.
  • Embark on a journey with us, where every day brings new opportunities for growth and success.

Matching Summary

Our company is dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.

Skills & Requirements

Must-have

  • first-level technical support
  • hardware and software installation
  • IT systems troubleshooting
  • networking concepts knowledge
  • remote support tools experience
  • IT asset management

Nice-to-have

  • excellent communication skills
  • ability to work under pressure
  • multitasking and prioritization
  • fast-paced environment adaptability
  • creative and technical problem solving

Key Requirements

  • 1 to 3 years IT support experience
  • basic understanding of IT systems
  • experience with Windows and virtual machines
  • familiarity with TCP/IP, DNS, DHCP
  • basic configuration of firewalls, switches, routers
  • experience with remote support tools

Work Rights

Not specified

Tailored Resume

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