Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
The Sales Support Manager will supervise a team to ensure high-quality customer service, meet business objectives, and foster strong associate relationships.
Ferguson offers comprehensive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive family benefits.
Matching Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
Salary
Base: $6,783.34 - $10,850.00 monthly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, family benefits
Skills & Requirements
Must-have
Team supervision and leadership
Customer service standards enforcement
Use of metrics and data for team management
Strong interpersonal and communication skills
Proficiency in Microsoft Office
Ability to learn company systems quickly
Nice-to-have
Mentoring and motivating team members
Workload distribution and efficiency improvement
Focus on work/life balance
Experience with Trilogie and Salesforce
Service orientation
Building strong associate relationships
Key Requirements
2 years of management/leadership experience preferred
Experience using process and metrics/data to lead a team