Digital Product Manager - Frictionless, Daily Banking

ING

Digital product experience
Customer journey optimisation skills
Agile delivery and backlog management
The role focuses on shaping and elevating the everyday banking experience through digitisation and process improvement

Job Summary

  • The role focuses on shaping and elevating the everyday banking experience through digitisation and process improvement.
  • Candidates will drive agile delivery by managing backlogs and collaborating with cross-functional teams to ensure quality outcomes.
  • ING offers a supportive culture with benefits including discounted health insurance, an additional rest day, and volunteer opportunities.

Matching Summary

The role focuses on shaping and elevating the everyday banking experience through digitisation and process improvement.

Skills & Requirements

Must-have

  • Digital product experience
  • Customer journey optimisation skills
  • Agile delivery and backlog management
  • Cross-functional stakeholder collaboration
  • Data-driven decision making

Nice-to-have

  • Banking industry background
  • Customer experience design expertise
  • Innovation mindset
  • Frictionless service design

Key Requirements

  • Proven track record in digital solutions
  • Experience in end-to-end journey redesign
  • Ability to analyse customer pain points

Work Rights

Not specified

Tailored Resume

Cover Letter