It Operations Associate Iii

Conduent Business Services

Bangalore, India
On-site
1-3 years it operations experience
Production application monitoring
Microsoft server knowledge
The role involves monitoring a wide range of applications and troubleshooting production issues for Fortune 100 clients

Job Summary

  • The role involves monitoring a wide range of applications and troubleshooting production issues for Fortune 100 clients.
  • Candidates must be willing to work in 24/7 rotational shifts, including night shifts, to ensure continuous service delivery.
  • The position requires analyzing business processes and recommending strategies to align IT solutions with business initiatives.

Matching Summary

The role involves monitoring a wide range of applications and troubleshooting production issues for Fortune 100 clients.

Skills & Requirements

Must-have

  • 1-3 years IT operations experience
  • Production application monitoring
  • Microsoft server knowledge
  • 24/7 rotational shift availability
  • Strong spoken and written English

Nice-to-have

  • ServiceNow ticketing system experience
  • Performance monitoring and optimization
  • Customer service background
  • Process analysis skills
  • Flexible multi-tasking ability

Key Requirements

  • Minimum 1-3 years progressively responsible experience
  • In-depth working knowledge of broad range of applications
  • Experience as support personnel with customer service

Work Rights

Not specified

Tailored Resume

Cover Letter