Customer Systems Specialist

Winland Foods

De Pere, WI, US
Base: $21.16ph - $36.05ph; bonus/equity: + bonus p...
Hybrid (remote on monday and friday; in-office tuesday to thursday)
End-to-end sales process knowledge
Sap system and power bi usage
Customer master data maintenance
Winland Foods is seeking a Customer Systems Specialist to provide technical support across various internal departments, focusing on the order management process. The ideal candidate should have experience in customer service, strong communication skills, and familiarity with ERP systems, particularly SAP. This fully remote position offers competitive pay and a comprehensive benefits package

Job Summary

  • This position provides technical support to multiple internal departments including Commercial, Customer Service, Supply Chain, and Credit.
  • The role requires maintaining customer data, pricing tables, and EDI workflows using SAP tools and Power BI.
  • Benefits include medical, dental, vision, 401(k) with match, and various insurance plans with a hybrid work schedule.

Matching Summary

Match Score: 75

Winland Foods is seeking a Customer Systems Specialist to provide technical support across various internal departments, focusing on the order management process. The ideal candidate should have experience in customer service, strong communication skills, and familiarity with ERP systems, particularly SAP. This fully remote position offers competitive pay and a comprehensive benefits package.

Salary

Base: $21.16/hr - $36.05/hr; Bonus/Equity: Additional bonus potential; Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness

Skills & Requirements

Must-have

  • End-to-end sales process knowledge
  • SAP system and Power BI usage
  • Customer Master Data maintenance
  • EDI order support experience
  • Pricing record accuracy management

Nice-to-have

  • High degree of analytical ability
  • Flexibility in high-change environment
  • Self-starter with independent work style
  • Continuous improvement mindset
  • Strong written and verbal communication

Key Requirements

  • High School degree required; Associate degree preferred
  • Minimum two years of customer service experience
  • Ability to perform repetitive PC keyboard motions 90% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter