Host Of Pullman Ambassador Cdd H/f - Pullman Paris Montparnasse 4*
Sofitel Sydney Wentworth
Paris, France
Base: not specified; bonus/equity: 13th month afte...
On-site
Expert in customer relations
Mobile and accessible client contact
Use of opera software
The Pullman Host Ambassador acts as the main welcoming and accessible contact for guests throughout their stay, ensuring comfort and personalized service
Job Summary
The Pullman Host Ambassador acts as the main welcoming and accessible contact for guests throughout their stay, ensuring comfort and personalized service.
Responsibilities include managing guest arrivals, handling concierge requests, resolving complaints promptly, and collaborating with hotel departments to meet client needs.
Benefits include a 13th month salary after 6 months, meal allowance, health insurance coverage, transport pass subsidy, premium work environment in a new hotel in central Paris, and exclusive Accor group discounts.
Matching Summary
The Pullman Host Ambassador acts as the main welcoming and accessible contact for guests throughout their stay, ensuring comfort and personalized service.
Salary
Base: Not specified; Bonus/Equity: 13th month after 6 months; Benefits: Meal allowance, health insurance 80% covered, transport pass 75% covered
Skills & Requirements
Must-have
Expert in customer relations
Mobile and accessible client contact
Use of Opera software
Bilingual French and English
Managing guest arrivals and group flows
Handling client complaints professionally
Nice-to-have
Diplomacy and cultural curiosity
Excellent oral and written communication
Organizational skills and attention to detail
Leadership in team and problem solving
Positive and innovative mindset
Adaptability and client orientation
Key Requirements
BTS Hotelier diploma
Minimum 2 years experience in hotel/luxury client relations