Service Expert Ii

Terex

Barueri, São Paulo, Brazil
Hybrid
Technical support via phone and email
Equipment diagnostics and repair
Customer relationship management
Provide technical support to Genie customer technicians in Brazil and South America via telephone, email, and occasional on-site visits

Job Summary

  • Provide technical support to Genie customer technicians in Brazil and South America via telephone, email, and occasional on-site visits.
  • Work in close coordination with technical support, warranty, and training departments to identify and implement improvement actions.
  • Terex offers competitive salaries, Team Member bonus, hybrid working, private healthcare, and other benefits.

Matching Summary

Provide technical support to Genie customer technicians in Brazil and South America via telephone, email, and occasional on-site visits.

Skills & Requirements

Must-have

  • Technical support via phone and email
  • Equipment diagnostics and repair
  • Customer relationship management
  • HSE policy adherence
  • Product quality reporting

Nice-to-have

  • Inclusive work culture
  • Continuous improvement mindset
  • Servant leadership values
  • Global company experience

Key Requirements

  • Minimum 2 years of experience in a similar role
  • Bachelor's degree in Engineering or related field
  • Proficiency in Portuguese and English
  • Ability to travel occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter