Customer Service Specialist -german Speaking

Prysmian Australia

Not specified; competitive compensation + benefits...
Fluent german spoken and written
Strong english communication skills
Order management experience
The role serves as a key liaison between customers and internal teams including Sales, Planning, Finance, and Technical departments to ensure high customer satisfaction

Job Summary

  • The role serves as a key liaison between customers and internal teams including Sales, Planning, Finance, and Technical departments to ensure high customer satisfaction.
  • Responsibilities include managing the full order-to-cash cycle, creating sales offers, and resolving customer escalations efficiently.
  • Candidates will work in a dynamic international environment with opportunities for professional development and career growth.

Matching Summary

The role serves as a key liaison between customers and internal teams including Sales, Planning, Finance, and Technical departments to ensure high customer satisfaction.

Salary

Not specified; Competitive compensation and benefits offered

Skills & Requirements

Must-have

  • Fluent German spoken and written
  • Strong English communication skills
  • Order management experience
  • Customer support background
  • Cross-functional collaboration

Nice-to-have

  • ERP system experience like SAP
  • CRM tool proficiency
  • Sales support background
  • Problem-solving mindset
  • Organizational skills

Key Requirements

  • Previous experience in Customer Service or Order Management
  • Fluent German language proficiency required
  • Experience with ERP systems is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter